Legal

Returns & refunds

We want you to love your gift. Here is our 30-day policy.

30-day guarantee

If something is wrong with your order, contact us within 30 days and we will make it right — a replacement or a refund.

Digital items

Because digital certificates are generated instantly and personalized, they are generally non-refundable once delivered, except where required by law or in case of a fault.

Damaged in transit

If a physical item arrives damaged, send us a photo and we will ship a replacement at no cost.